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Open banking for housing associations

Affordability and income for tenancies

Confirm a prospective or existing tenant's income and that the rent is affordable, straight from the bank, to sustain tenancies and support residents.

Sustaining tenancies needs the real picture

Arrears and failed tenancies are costly, and often start with affordability that was never clear.

Affordability is hard to see

Documents do not show what is already committed.

Paperwork burdens residents

Asking for statements adds friction at a hard time.

Arrears are costly

Every missed payment is harder to recover later.

Support needs evidence

Helping residents starts with a clear picture.

Why housing associations use it

Sustain tenancies

Let homes to residents who can afford them.

Reduce arrears

Spot risk early and support residents sooner.

Support residents

A clear picture to build help around.

Fair and consistent

The same check for every applicant.

The data points that matter for housing associations

One connection surfaces exactly what you need to make a confident decision. See how it works.

Verified income, including benefits
Whether the rent is genuinely affordable, with headroom
Early indicators of arrears risk
Existing commitments affecting affordability
A worked example

Before a new tenancy, one open banking connection confirms the applicant's income and that the rent is genuinely affordable, so you let sustainably and spot support needs early, which reduces arrears down the line.

console.creditcanary.co.uk
Affordability summary
Applicant · 2 accounts connected
Affordable
Verified income
£3,240/mo
Salary + self-employment
Committed spend
£1,980/mo
Rent, credit, utilities
Monthly surplus
£1,260
After all commitments
Committed£1,980
Discretionary£720
Surplus£1,260

Open banking for housing associations: FAQs

Can we use this to support existing tenants in arrears?

Yes. With consent, an affordability picture helps you build realistic repayment and support plans around a tenant's real circumstances.

Is it accessible for residents without a smartphone?

Open banking works on any device with online banking, and where a resident cannot connect, your existing process remains as a fallback.

Is open banking data secure, and who can see it?

Access is read-only under FCA authorisation and encrypted in transit and at rest. The customer consents to share specific accounts for a limited period, only housing associations working on the case see the result, and the customer can withdraw access at any time.

Sustain tenancies with clear affordability

Book a demo and we will confirm income and affordability on a live connection.